Good things come in threes, and we have more funky features for you!
In this blog, we’ll be looking at some of the new features in the Electroverse app.
Check out the other two blogs here: Electroverse Features You Should Know, Electroverse features you should know (part 2).
Let's get plugged in...
A few of our latest features are within ‘Settings’! As Octopus Electroverse expands, we want to make the app a more personal experience. This includes choosing your preferred language, distance units (miles or kilometres), and notification settings - all of which can be changed at any point!
🗣 Language - Tap here to be taken into your phone’s settings and adjust your preferred language within the Electroverse app (this won’t affect the language on the rest of your phone!).
📍 Distance units - Whether your preference lies with kilometres or miles - we've got you covered. Simply toggle the distance units button to change your preference.
🔔 Notification preferences - Did you forget to enable our notifications when you downloaded the app? Head into notification settings and receive updates on our latest partners, your charging status and the occasional alert to help you save cash and carbon.
Don't worry about turning notifications on - we’ll never spam you! Instead, you'll be notified when a new network joins the Electroverse - or if there are new discounts (etc.). These notifications can be turned on and off at any time.
We like to celebrate our customers (you are pretty great!), and we do this in different ways, e.g. a competition to win credit, a leaflet which includes a handy discount code.
Keep an eye on our socials for any exciting announcements:
Once you're on your Profile in the Electroverse app, you'll be able to view your current credits on the dashboard as shown below. You can also scroll a little further down to Refer a Friend or redeem a code - two easy ways to receive Electroverse credit! Keep reading to find out how.
When you receive credit, it will likely come in the form of a code. Make sure to enter this on the app under ‘Redeem a code’ to apply the credit to your Electroverse account!
Once the credit is applied to your account, you can keep track of the amount on your Profile dashboard. Don't worry about applying this when you charge - your credits will automatically contribute to your charging payments!
To make your journey even easier, check out our blog: How to use the Octopus Electroverse car apps.
You can also split £10 credit between you and a friend by referring them to Electroverse, helping share the love and power! Once you have both added a payment method and completed a successful charge, you should receive £5 each.
Check out the pins on our charging history map and see the locations of all your previous charges. Follow along to see where your journeys have taken you!
Have you taken a road trip in your EV? Share your road trip story with us here.
To favourite a charge point: select the relevant map icon and tap the star next to the three dots!
To find your favourite charge point locations, simply tap the ‘List’ function on the app map and discover your chosen ones under ‘Favourites’.
Our aim at Electroverse is to make this as simplistic and accessible as we can; public charging network can sometimes feel complex or intimidating to new or inexperienced EV owners - that's what our Support area is for!
Tap 'Support' at the bottom of your Profile to find the 'Help centre'. Once you're in, you'll find:
Help - where you can find the answers to all your Electroverse questions.
Messages - to help you contact our team as quickly and efficiently as possible!
Search for help - use key words to take you straight to the answer you need!
Video guides - taking you straight to our YouTube channel with plenty of how-to videos for the visual learners out there!
And plenty more... check it out!
Check out the Octopus Electroverse playlist to answer your questions:
Which charge points will work with my EV?
How to use rapid EV chargers (with the Octopus Electroverse app)
How to find information on your EV charge
Follow the link here, or in your Electroverse app help centre, to explore our Youtube playlist further and make your charging experience that much easier.
Feeling enlightened or do you think something was missing? Let us know by sharing your feedback.
Interested in learning more? Head over to our Electroverse Community area for more electrifying content.
