Octopus Energy Limited - Polestar Energy Campaign: Terms and Conditions for Electroverse
These terms and conditions govern the redemption of credit codes on the Octopus Electroverse app, owned and operated by Octopus Energy Limited. By redeeming a credit code, you agree to abide by these terms and conditions. Please read them carefully.
2. Redemption Eligibility
Credit codes may only be redeemed by users of the Octopus Electroverse app.
3. Redemption Process
3.1. To redeem a credit code, users must create an account on Octopus Electroverse and log in.
3.2. In the app, navigate to the "Redeem a Code".
3.3. Enter the unique code as provided to you.
3.4. The value will be added to your account within 24 hours.
4. Credit Code Restrictions
4.1. Credit codes may have a 3-year expiration date. Expired codes are not eligible for redemption.
4.2. Credit codes are non-transferable and may not be exchanged for cash or any other form of currency.
4.3. Credit codes are non-transferable to Octopus Energy accounts.
4.4. The redemption of credit codes is only for customers based in the United Kingdom.
5. Credit Code Value
The value or benefit associated with a credit code will be as stated at the time of redemption.
6. Privacy and Data
Octopus Energy Limited shall not be liable for any loss, damage, or inconvenience arising from the redemption or misuse of a credit code.
8. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at email@example.com.
By redeeming a credit code on Octopus Electroverse, you acknowledge and agree to these terms and conditions. Octopus Energy Limited reserves the right to update these terms and conditions as needed, and it is your responsibility to review them periodically.